{"basis":"claimed","id":"CVE-2024-28986","name":"SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability","vendorProject":"SolarWinds","product":"Web Help Desk","publishedAt":"2024-08-13","cvss":{"score":9.8,"severity":"CRITICAL","version":"3.1"},"exploited":{"kevAdded":"2024-08-15","dueDate":"2024-09-05","ransomware":false},"epss":{"score":0.84628,"percentile":0.99704,"date":"2026-11-02"},"coverage":{"cloudflare":{"status":"no_history","firstOn":null,"daysToRule":null},"aws":{"status":"none","firstOn":null,"daysToRule":null},"azure":{"status":"none","firstOn":null,"daysToRule":null},"google":{"status":"none","firstOn":null,"daysToRule":null},"fastly":{"status":"no_history","firstOn":null,"daysToRule":null},"f5":{"status":"none","firstOn":null,"daysToRule":null},"akamai":{"status":"no_source","firstOn":null,"daysToRule":null},"crs":{"status":"none","firstOn":null,"daysToRule":null}},"title":"SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","cwes":["CWE-502"],"vendors":[{"vendor":"cloudflare","status":"no_history","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"aws","status":"none","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"azure","status":"none","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"google","status":"none","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"fastly","status":"no_history","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"f5","status":"none","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"akamai","status":"no_source","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]},{"vendor":"crs","status":"none","basis":"claimed","firstOn":null,"firstIsNew":false,"daysToRule":null,"daysAtMost":null,"freePlan":false,"claims":[]}],"updatedAt":"2026-11-03T03:17:39.644Z","cvssVector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H","ssvc":{"exploitation":"active","automatable":"yes","technicalImpact":"total"},"measured":[{"engineId":"owasp-crs","engineName":"OWASP Core Rule Set","engineVersion":"4.25.0","runtime":"Coraza v3.8.1","config":"paranoia level 1, anomaly threshold 5, default CRS settings","ranAt":"2026-11-02T13:02:57.000Z","verdict":"passed","templateId":"CVE-2024-28986","templatePath":"http/cves/2024/CVE-2024-28986.yaml","requests":1,"blockedRequests":0,"rules":[],"note":"","requestDetail":[{"method":"GET","path":"/helpdesk/WebObjects/Helpdesk.woa","status":200,"blocked":false,"rules":[]}]},{"engineId":"owasp-crs","engineName":"OWASP Core Rule Set","engineVersion":"4.25.0","runtime":"Coraza v3.8.1","config":"paranoia level 2, anomaly threshold 5, default CRS settings","ranAt":"2026-11-02T13:03:28.000Z","verdict":"passed","templateId":"CVE-2024-28986","templatePath":"http/cves/2024/CVE-2024-28986.yaml","requests":1,"blockedRequests":0,"rules":[],"note":"","requestDetail":[{"method":"GET","path":"/helpdesk/WebObjects/Helpdesk.woa","status":200,"blocked":false,"rules":[]}]}],"social":{"total":0,"first_seen":null,"daily":[{"day":"2026-10-21","posts":0},{"day":"2026-10-22","posts":0},{"day":"2026-10-23","posts":0},{"day":"2026-10-24","posts":0},{"day":"2026-10-25","posts":0},{"day":"2026-10-26","posts":0},{"day":"2026-10-27","posts":0},{"day":"2026-10-28","posts":0},{"day":"2026-10-29","posts":0},{"day":"2026-10-30","posts":0},{"day":"2026-10-31","posts":0},{"day":"2026-11-01","posts":0},{"day":"2026-11-02","posts":0},{"day":"2026-11-03","posts":0}],"top_posts":[],"exploit_repositories":[]}}