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Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability

Exploited · KEV 2021-11-03Metasploit moduleCVE-2019-8394CWE-434

Exploited since 2021-11-03. No WAF vendor names it yet.

Edge rules
0/8
Our test
No exploit yet
CVSS
7.5
EPSS
63.3% Top 0.8%
Posts, 14d
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Published
2019-02-17

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

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Ask about CVE-2019-8394: who's covered, what to patch first, how vendors compare. I cite sources and won't help with attacks.

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Severity, decoded

CVSS 3.1
High · 7.5 / 10

Exploitable over the network, with no privileges and no user interaction, leading to full loss of integrity.

Over the internetNo login neededNo user actionWorks reliablySerious impact
How the score is built8 metrics
  • Attack vectorAn attacker can reach it over the internet; no access to your network needed.
    Network
  • Attack complexityNo special conditions are needed; the attack works reliably.
    Low
  • Privileges requiredNo account or login is needed.
    None
  • User interactionNo one has to click or open anything; the attack works on its own.
    None
  • ScopeThe damage stays within the vulnerable component.
    Unchanged
  • Confidentiality impactNo data is exposed.
    None
  • Integrity impactAn attacker can change any data or files the affected component protects.
    High
  • Availability impactThe component keeps working normally.
    None
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N
CISA's assessmentSSVC, from the CVE record
ExploitationActive

Attackers are exploiting this in the wild.

AutomatableNo

At least one step needs hands-on work, which slows mass attacks.

Technical impactPartial

A successful attack gives limited control over the affected software or limited access to its data.

Public exploits

2 found
1 Metasploit1 Exploit-DB0 Scanner template0 GitHub PoCs

Links are to third-party code: never run it outside an isolated lab.

Timeline

  1. 2015-08-20
    Metasploit module published
    ManageEngine ServiceDesk Plus Arbitrary File Upload
  2. 2019-02-17
    CVE published
    CVE List
  3. 2019-02-18
    Exploit published on Exploit-DB
    Zoho ManageEngine ServiceDesk Plus (SDP) < 10.0 build 10012 - Arbitrary File Upload
  4. 2021-11-03
    Added to CISA KEV
    Confirmed exploitation in the wild

Social

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No posts seen yet on X, Bluesky, Mastodon, Hacker News or GitHub.

Vendor statements

Quoted
CloudflareWAF Managed RulesBefore feed history

The CVE predates the oldest entry in this vendor's public feed, so a rule may exist that we cannot see.

AWSAWS WAF Managed RulesBefore feed history

The CVE predates the oldest entry in this vendor's public feed, so a rule may exist that we cannot see.

Microsoft AzureFront Door and Application Gateway WAF (DRS)No public claim

We found no public statement from this vendor naming this CVE. That is not proof of no protection: generic rules may still catch it. The rule tables name CVEs but carry no dates, so Azure is left out of every time-to-rule figure.

Google CloudCloud Armor preconfigured WAF rulesBefore feed history

The CVE predates the oldest entry in this vendor's public feed, so a rule may exist that we cannot see.

FastlyNext-Gen WAF virtual patchesBefore feed history

The CVE predates the oldest entry in this vendor's public feed, so a rule may exist that we cannot see.

F5Attack signatures (Distributed Cloud WAF)Before feed history

The CVE predates the oldest entry in this vendor's public feed, so a rule may exist that we cannot see.

AkamaiApp & API Protector (Adaptive Security Engine)No public source

This vendor publishes no machine-readable rule changelog we can check.

OWASP CRSCore Rule Set (open source, used inside many WAFs)Before feed history

The CVE predates the oldest entry in this vendor's public feed, so a rule may exist that we cannot see.